A few weeks ago I read a post on Facebook from a woman venting her frustrations about taxi drivers in Dakar and wondering if there was a regulatory authority she could report her incident to. If my memory serves me correctly, her incident occurred at night and involved her taxi driver suddenly changing the agreed upon fare after she got into the taxi while being verbally aggressive towards her. Her post got several replies in which many other women said they had similar experiences and unfortunately there is no regulatory authority to file a complaint with. Although I did not respond to her post, I can definitely commensurate with her and all the other women. I have had similar incidents and here they are.
The first incident occurred within two months of my arrival. The taxi driver refused to listen to the directions provided myself, my friends who were at the restaurant and the restaurant staff but insisted on asking random people on the street for directions. Ultimately this led to us driving around in circles and him threatening to drop me off in the middle of nowhere. Eventually we arrived at our destination because after an hour of him not listening to me, the asshole finally listened. On the way back ( only reason I got back in the taxi was because we had agreed on a round-trip fare) he started yelling that he had wasted his fuel and doubled the price. By the time we got to my building, I was tired of arguing him, a bit scared, gave him his additional $8, cursed him out and cursed him and his future generations (obviously in English).
The second experience which occurred recently is the result of a friend and I deciding to share a taxi home. We negotiated a price which he initially rejected but agreed to when we began walking away. He drops off my friend with only a few mumblings and then he proceeds to drive to my neighborhood. As he is driving he buys 3 cigarettes and then lights one up in the cab. I consider saying something but decide that the windows are opened, he probably wouldn’t understand what I am saying and honestly, I am almost home. Literally the second he finishes his cigarette he begins yelling at me ( in Wolof which I do not speak) about 2500 FCFA and 3000 FCFA, saying something I can only assume was random bullshit and that this is an Islamic country (not sure how that was relevant). Not really understanding his rant apart from the fact that he wanted more money, I do not say anything and watch the road to be sure that he is taking me to my neighborhood (I was a bit nervous). He eventually gets to my building and rather than turning around for the money, he decides to turn off the engine and starts opening his door. At this point he sees my outstretched hand with money in it, which he takes and realizes that it is 3000. I included the additional 500 FCFA ($0.85) he was yelling about as I could care less and I was not going to fight over $0.85. I am not quite sure what his original intention was when he turned off his engine and proceeded to get out but within a split second I was heading up the stairs of my building as he fumbled to restart his engine and continue his pointless rant in Wolof.
With these experiences that are not exclusive to women and expats, we are all not sure what to do. Having a car would make a big difference but for someone like me who has about a year left in Senegal, walks to work, and only takes taxis when going out (I do not want to drive after drinking), a car is not the solution. These taxi drivers need to have some sort of code of conduct or should start using meters to avoid fare disputes. Perhaps what we really need is to rally together and convince Uber or Lyft to join the Dakar market. Technically both companies conduct checks on the drivers, the price is fixed and at minimum have an email address you can lodge a complaint with. But I guess until that happens, I will be vigilant, safe and always remember that the money is not worth it.